Conferences, Inset days and Tailored Training
It could be that you have a particular training need which has not been listed elsewhere on the site. You maybe looking for a workshop or two at a conference you are running or need an inset day or tailored training for a particular group of staff. Please don’t hesitate to contact Karen to discuss if your requirements can be meet.
Conference Workshops
Karen is available as a key speaker or a workshop presenter for local, regional and national conferences. Many LA’s and organisations have bought Karen in to deliver one type of workshop on the morning of the conference and a different session subject on the afternoon therefore getting double content for their event.
Areas that can be covered include
- Applications to Trusts
- Breakfast Clubs
- Building A Successful Extended Services Programme
- Building Sustainability
- Corporate Fundraising and Sponsorship
- Extended Schools – Various aspects covered
- Fundraising
- Identifying Needs
- K’NEX Construction
- Managing Successful Projects
- Marketing and PR
- Monitoring and Evaluation
- Summer schools
Inset, half and full days
Key Issues in Child Protection for Teaching & Support Staff
Dealing Confidently with Sex & Relationships in PSHE
Fundraising Training
K’NEX Construction Courses
Managing Disruptive Behaviour and Confrontation in School
Teaching pupils to remember what they learn
Presentation skills workshop
Practical steps to reducing truancy and absenteeism
Tailored Training
Management Skills for Subject Leaders and Middle Managers
Developing and Improving Personal Effectiveness
Managing Conflict and Dealing with Difficult People
Enlightened Leadership and Innovative Management
Dealing Confidently with Sex and Relationships in PSHE
Teaching Talented and Gifted Students
Supporting the Needs of Looked-after Children
Target Setting and Raising Achievement
Leading a Team: A Course for Support Staff Team Leaders
Managing Disruptive Behaviour and Confrontation in School
Teaching Students to Remember What They Learn
Anger Management for School/College Reception, Office and Administrative Staff
Managing Under-performing or Difficult Staff
Health Related Fitness: A Whole School Approach
Raising Standards Through Effective Self-evaluation
Successful Inclusion of Students with ADHD
Marketing your School: The New Reality
Approaches to Anti-bullying - Creating Whole School Policy and Practice
Practical Steps to Reducing Truancy and Absenteeism
Money Matters: Enabling Students to Achieve Economic Well-being
Behaviour Management: Positive Strategies for Non-classroom-based Support Staff
Behaviour Management: Positive Strategies for In-class Support Staff
Going the Extra mile - Customer Service Skills for Office Staff
Motivating the School Office Team
Advanced Communication Skills for Non-teaching Support Staff
Time Management for Support Staff: Dealing with Competing Demands
Practical Strategies for Safe Recruitment and Safeguarding Children
Quality Assurance for Vocational Courses
Working with the Extended School
Understanding how Children Learn: A Guide for Teaching Assistants
Strategies for Success for First-time Managers
Every Child Matters: Strategies for Every Day
Developing Effective School Councils
Positive Approaches to Reducing Stress for Non-teaching Support Staff
Teaching Students how to Behave
Textiles: Working with Students with SEN
Achieving or Retaining the Investors In People Award
Working Effectively as a Cover Assistant
Re-engaging Disaffected Students
Time management for support staff: dealing with competing demands
Going the Extra Mile - Customer Service Skills for Office Staff
Re-Engaging Disaffected Students
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Key Issues in Child Protection for Teaching & Support Staff |
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A comprehensive and sensitive review of the key issues in child protection. The course is suitable for a wide range of staff, and will explore current research, abuse in the context of the law and ways to work with abused pupils.
Course content
- Child abuse - the context
- Different forms of abuse
- Defining punishment, discipline and abuse
- Current research about abusers and the abused
- The law and its implications
- The indicators of abuse and how to report abuse
- How to manage cases of abuse
- Working with those who have experienced abuse
- A counselling and interpersonal skills bank for staff
Contact the Inhouse Coordinator, Creative Education, 020 8680 4077, Email: inhouse@creativeeducation.co.uk and request Karen Routledge as your trainer
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Dealing Confidently with Sex & Relationships in PSHE |
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Sexual health education is a topic which many tutors find difficult to approach. Some students find discussing such issues embarrassing, and teachers often find themselves unqualified to give appropriate advice. This course will offer guidance on implementing an effective sexual health programme within your school; with advice on resourcing, effective teaching strategies and sources of further information.
Course content
- Statistics on teenage sexual behaviour
- Law and guidance on sex education
- Evaluation of methodologies and materials
- Strategies for handling difficult situations
- Further sources of information
Contact the Inhouse Coordinator, Creative Education, 020 8680 4077, Email: inhouse@creativeeducation.co.uk and request Karen Routledge as your trainer
Fundraising Training
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Managing Disruptive Behaviour and Confrontation in School |
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This course aims to enable school and college staff to reflect upon ‘best practice’ and to develop new strategies for managing disruptive behaviour and confrontation in schools and colleges. The course would be helpful to all staff who work with pupils/students in the classroom.
Course Content
- The link between the content and organisation of curriculum and behaviour
- Pro-active strategies to improve behaviour
- Setting ground rules
- Effective intervention
- Specific skills and support
Contact the Inhouse Coordinator, Creative Education, 020 8680 4077, Email: inhouse@creativeeducation.co.uk and request Karen Routledge as your trainer
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Teaching pupils to remember what they learn |
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Get the upper hand with creative study techniques that enable learning to be a more efficient and more enjoyable experience for students and teachers alike. Find out how MindMapping™, memory hooks and other techniques can make a real difference to learning in your classroom!
Course Content
- How to make information memorable
- Making memory hooks work for you
- MindMapping™ – a step-by-step guide
- Planning outcomes and classroom strategy
- Making effective notes to assist recall
Contact the Inhouse Coordinator, Creative Education, 020 8680 4077, Email: inhouse@creativeeducation.co.uk and request Karen Routledge as your trainer
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Presentation skills workshop |
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This practical course will give you the confidence and techniques to make focused, fluent and effective presentations. Practical strategies are considered for each step in the process from initial planning to dealing with questions and conflict. The key skills are the same whether presenting to students, staff, parents or governors so this course will prove useful for any staff member hoping to build on their presentation skills.
Course Content
- What is an effective presentation? What is achieved?
- Techniques for planning and preparation
- Using positive body language to reinforce your message
- Choosing and using visual aids – not visual distractions
- Interacting with your audience, handling questions and conflicts
- Speaking confidently and controlling your nerves
- Strategies for dealing with very large or small audiences
Contact the Inhouse Coordinator, Creative Education, 020 8680 4077, Email: inhouse@creativeeducation.co.uk and request Karen Routledge as your trainer
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Practical steps to reducing truancy and absenteeism |
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Truancy and absenteeism deprive students of access to learning and the supportive environment of the school. This course analyses common reasons for truancy and absenteeism, and focuses on some practical strategies to bring students back to school and re-engage them with learning.
Course Content
- The Anti-social Behaviour Bill and its impact on truancy
- Incentivising attendance – practical ideas and suggestions
- How peer mediation can help
- Involving and communicating with parents
- Developing a partnership with EWOs
Contact the Inhouse Coordinator, Creative Education, 020 8680 4077, Email: inhouse@creativeeducation.co.uk and request Karen Routledge as your trainer
Tailored Training
If you still need some ideas why not take a look at the following list:
- Applications to Trusts
- Building A Successful Extended Services Programme
- Building Sustainability
- Core Mentoring Skills and Behaviours
- Corporate Fundraising and Sponsorship
- Extended Schools – A Governors Guide
- Extended Schools - A Headteacher guide
- Extended Schools - Ethos of Schools, Teaching staff
- Hands on Mentoring
- Healthy Cookery Clubs
- Identifying Needs
- Idiots Guide to Completing Trust Application Forms
- Introduction to Team Building
- Management and Leadership
- Management and Personal Effectiveness
- Managing Budgets
- Managing Change
- Managing Successful Projects
- Marketing and PR
- Monitoring and Evaluation
- Negotiating
- Non School Based Study Support
- Overview of Study Support
- Persuasive Presentations
- Problem Solving
- Recruitment and Training
- Sport and Study Support
- Time Management
- Train the Trainer
- Volunteer Recruitment
- Why and How to Train
- Writing Good Press Releases
- Writing Strategies/Codes of Practice
Remember the above are just a guide and other courses can be delivered.
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Management Skills for Subject Leaders and Middle Managers |
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This course will be run as a workshop and will focus on developing the management skills and attributes that are identified as essential to the subject leader’s role.
Course Content
- National Standards and the role of middle managers
- Key aspects of the National Standards for Subject Leaders
- Skills required for middle management roles
- How to delegate successfully
- Managing the departmental team
- Team vs. group working
- Motivating people
- Appraisal - setting targets and monitoring progress
- Introducing a staff development audit
- Self management
Contact the Inhouse Coordinator, Creative Education, 020 8680 4077, Email: inhouse@creativeeducation.co.uk and request Karen Routledge as your trainer
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Developing and Improving Personal Effectiveness
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Dealing with tasks more effectively, leading while minimising conflict, and understanding the signals people are sending you. These are crucial skills when working in any school environment, helping you to become a more valued member of your team.
Course Content
- Assessing your own management style
- Leadership: styles and skills
- Identifying differing communication styles
- 100 steps to time management
- Evolving strategies for being assertive
- Managing conflict and anger
Contact the Inhouse Coordinator, Creative Education, 020 8680 4077, Email: inhouse@creativeeducation.co.uk and request Karen Routledge as your trainer
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Managing Conflict and Dealing with Difficult People
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Most people have at some time had to deal with difficult behaviour from colleagues at work. This course will help individuals to develop positive strategies for managing negative behaviour. The day will involve a balanced mix of tutor input, group discussion and tactful proactive strategies for managing conflict and difficult situations.
Course Content
- Handling colleagues who exhibit negative behaviour
- Recognising the causes and consequences of conflict
- Managing anger and manipulative behaviour
- Minimising disruption when dealing with ‘problem people'
- Managing your own behaviour to avoid negativity
- Strategies to nurture healthy inter-personal relationships
- Developing self-esteem and the ‘feel good' factor
Contact the Inhouse Coordinator, Creative Education, 020 8680 4077, Email: inhouse@creativeeducation.co.uk and request Karen Routledge as your trainer
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Enlightened Leadership and Innovative Management |
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This course identifies key factors for innovative school leaders and managers. It will help you to understand your own leadership style and how to work most effectively with other leaders and team members. It will also include a review of current theory and practice in relation to ‘best practice management’.
Course Content
- Leadership and innovative management
- Understanding your own leadership style
- How to sustain credibility and become a successful leader
- Managing recurring challenges
- Developing team leadership and motivating individuals
- Making progress and limiting failure
- Inspiring enthusiasm, loyalty and commitment from your team
- Identifying and developing potential leaders in your team
- Encouraging synergy and rewarding success
Contact the Inhouse Coordinator, Creative Education, 020 8680 4077, Email: inhouse@creativeeducation.co.uk and request Karen Routledge as your trainer
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Assertiveness |
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It is tempting to confuse assertiveness with being pushy, or 'getting what you want'. Truly assertive behaviour enables all parties to retain their self-esteem, to work towards positive interpersonal relationships, and to achieve satisfactory solutions.
Course Content
- How assertive are you? What is assertiveness?
- Some personality definitions
- Personal rights
- Assertive language
- Increasing confidence
- Body language
- Power of saying "No"
- Assertive responses
Contact the Inhouse Coordinator, Creative Education, 020 8680 4077, Email: inhouse@creativeeducation.co.uk and request Karen Routledge as your trainer
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Dealing Confidently with Sex and Relationships in PSHE |
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Many teachers struggle with the delivery of sex and relationship education. This course will offer clear guidance on delivery, improve teacher confidence, offer help in selecting materials and provide clarity around national guidelines. This course is suitable for PSHE co-ordinators, teachers, support staff and school nurses delivering sex and relationship education.
Course Content
- Positive strategies for effective delivery
- National guidance surrounding sex and relationship education
- Statistics on sexual health, including teenage pregnancy figures
- Dealing with sensitive and controversial issues
- Overview of QCA units of work and helpful resources
Contact the Inhouse Coordinator, Creative Education, 020 8680 4077, Email: inhouse@creativeeducation.co.uk and request Karen Routledge as your trainer
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Teaching Talented and Gifted Students |
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Talented and gifted students can remain unidentified in the school/college system, and now come under the overall umbrella of SEN. This course will aim to help teachers and tutors identify these students and review strategies for addressing their particular needs.
Course Content
- Developing a whole-school policy for gifted and talented students
- Methods of identification
- The needs of gifted and talented students
- Styles of learning and the opportunities they offer
- Coping strategies for gifted and talented children
Contact the Inhouse Coordinator, Creative Education, 020 8680 4077, Email: inhouse@creativeeducation.co.uk and request Karen Routledge as your trainer
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Effective Interviewing Skills |
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The skills and knowledge for successful interviewing are indispensable to senior managers who are responsible for interviewing potential recruits, current staff and prospective students. Only through effective preparation and good interpersonal skills is it possible to utilise the powerful tool of the successful interview to the full.
Course Content
- An overview of interviewing and advice for preparation
- Structuring interviews
- Identifying and developing interviewing skills
- Asking questions and listening to answers
- Creating a constructive environment and establishing a rapport
- Analysing responses
- Making the right choices and avoiding costly mistakes
Contact the Inhouse Coordinator, Creative Education, 020 8680 4077, Email: inhouse@creativeeducation.co.uk and request Karen Routledge as your trainer
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Supporting the Needs of Looked-after Children |
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Looked after children are more likely to be excluded from school and are the least likely group to obtain any academic qualifications. This course is designed to help schools investigate the factors involved and to develop a strategy for supporting them. The strategies considered incorporate inter-agent and home/school arrangements as well as school-based ones.
Course Content
- Implications for schools, teachers and support staff
- Monitoring and planning
- Principles of support
- Effective action
- Anticipating the need
- Advice and support for teachers and carers
Contact the Inhouse Coordinator, Creative Education, 020 8680 4077, Email: inhouse@creativeeducation.co.uk and request Karen Routledge as your trainer
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Target Setting and Raising Achievement |
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his course will identify methods of successful target setting and strategies for raising levels of achievement by secondary school students. In addition to analysing the benefits of working as a team, the 'self' concept is explored, along with ways of making work student-centred.
Course Content
- Characteristics of successful schools
- Working as a team to achieve success
- Successful target setting
- Effective classroom management
- Self-esteem and the ‘self’ concept
- Making student-centred learning work
Contact the Inhouse Coordinator, Creative Education, 020 8680 4077, Email: inhouse@creativeeducation.co.uk and request Karen Routledge as your trainer
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Leading a Team: A Course for Support Staff Team Leaders |
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This highly-participatory course is aimed at support/associate staff team leaders. After participating in the course, you will be better equipped to develop team working, improve leadership skills, enhance communication and interpersonal skills, and augment levels of assertiveness and performance-monitoring.
Course Content
- Getting the job done
- Improving team-working
- Setting work standards and monitoring performance
- Managing the people - team leadership behaviour
- Understanding the team’s needs - giving credit and encouragement
- Disciplining members of the team
Contact the Inhouse Coordinator, Creative Education, 020 8680 4077, Email: inhouse@creativeeducation.co.uk and request Karen Routledge as your trainer
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Girls Behaving Badly |
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Recent experience suggests that there has been a change in attitude in many girls in secondary schools across the country. Ungracious, surly, truculent, deliberately unpleasant behaviour appears to be on the increase. There are no easy answers. However, this course aims to consider why so many girls are causing problems for teachers and fellow students and explores strategies which have proven to be successful.
Course Content
- Dealing with disruptive and uncooperative behaviour
- Exploring pressures, tensions and the power of self-image
- Developing positive relationships
- Understanding the need for consistency
- Analysing case studies and sharing successful strategies
- Looking at behaviour as a whole-school issue
Contact the Inhouse Coordinator, Creative Education, 020 8680 4077, Email: inhouse@creativeeducation.co.uk and request Karen Routledge as your trainer
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Managing Disruptive Behaviour and Confrontation in School |
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This course aims to enable school and college staff to reflect on ‘best practice’ and develop new strategies for managing disruptive behaviour and confrontation in schools and colleges. The course will be helpful to all staff who work with students in the classroom.
Course Content
- The link between the content and organisation of the curriculum and behaviour
- Setting ground rules
- Proactive strategies to improve behaviour
- Effective intervention
- Specific skills and support
Contact the Inhouse Coordinator, Creative Education, 020 8680 4077, Email: inhouse@creativeeducation.co.uk and request Karen Routledge as your trainer
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Teaching Students to Remember What They Learn |
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Get the upper hand with creative study techniques that enable learning to be a more efficient and more enjoyable experience for students and teachers alike. Find out how MindMapping™ memory hooks and other techniques can make a real difference to learning in your classroom!
Course Content
- How to make information memorable
- Making memory hooks work for you
- MindMapping™ – a step-by-step guide
- Planning outcomes and classroom strategy
- Making effective notes to assist recall
Contact the Inhouse Coordinator, Creative Education, 020 8680 4077, Email: inhouse@creativeeducation.co.uk and request Karen Routledge as your trainer
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Anger Management for School/College Reception, Office and Administrative Staff |
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School and college administrators can find themselves in the front-line, dealing with angry people. The first point of contact for irate parents, students, students, teachers, tutors, suppliers and members of the local community is usually the school office. This course will offer practical strategies for de-escalating conflict and managing anger.
Course Content
- The 'anger cycle'
- What being really angry feels like
- Practical ways of preventing anger from developing
- Improving communication and reducing ‘flash points’
- How to de-escalate anger
- Strategies to manage angry people
Contact the Inhouse Coordinator, Creative Education, 020 8680 4077, Email: inhouse@creativeeducation.co.uk and request Karen Routledge as your trainer
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Managing Under-performing or Difficult Staff |
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Schools and departments are increasingly responsible for the quality of teaching and learning experienced by every student. From time to time this will involve dealing with problems associated with under-performing or difficult staff. The course aims to give heads of department the confidence to make an early intervention when concerns relating to performance arise.
Course Content
- Establishing shared expectations
- Monitoring and evaluating teaching and learning
- Monitoring performance
- Strategies for overcoming ‘blockages'
Contact the Inhouse Coordinator, Creative Education, 020 8680 4077, Email: inhouse@creativeeducation.co.uk and request Karen Routledge as your trainer
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Health Related Fitness: A Whole School Approach |
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PE has much to offer other areas of the school, particularly in the area of health related fitness. We examine how PE can contribute to a whole school approach to health related fitness, as part of the school’s responsibility for PSHE.
Course Content
- PE National Curriculum requirements
- Health related fitness as part of the school’s provision for PSHE
- Auditing of current practice
- Planning a whole school programme
- Scheme of work and lesson planning
- Assessment opportunities
- Monitoring, evaluation and review
Contact the Inhouse Coordinator, Creative Education, 020 8680 4077, Email: inhouse@creativeeducation.co.uk and request Karen Routledge as your trainer
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Raising Standards Through Effective Self-evaluation |
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School self-evaluation is the key to school improvement. It helps the school to identify its strengths and weaknesses and, as such, provides the essential detail for the improvement plan. As part of the New Relationship with Schools (NRWS), the Ofsted framework uses schools' self-evaluation during the inspection process. This helps to make judgements about school effectiveness and the capacity to make improvements in the future.
Course Content
- Whole-school involvement in self-evaluation
- Tools and techniques for monitoring and evaluation
- Recording and managing evaluation evidence e
- Ofsted's self-evaluation requirements and how to meet them
- Creating an action plan to maximise strengths and address key issues
Contact the Inhouse Coordinator, Creative Education, 020 8680 4077, Email: inhouse@creativeeducation.co.uk and request Karen Routledge as your trainer
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Successful Inclusion of Students with ADHD |
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While more and more students are being diagnosed with ADHD, there continues to be a lack of clear understanding as to the nature of this condition and how it impacts on learning and behaviour. This course offers an insight into the condition and suggests strategies to support students, teachers, SENCos and learning support staff in the classroom.
Course Content
- What is ADHD?
- Managing behaviour
- Specific needs - your problems shared and questions answered
- Help for the future
- How to inform your colleagues
Contact the Inhouse Coordinator, Creative Education, 020 8680 4077, Email: inhouse@creativeeducation.co.uk and request Karen Routledge as your trainer
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Marketing your School: The New Reality |
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Gain the edge over your competitors in targeting parents and students by employing the practical marketing strategies explored in this workshop. The specific strategies necessary for promoting your school through advertising, open days, newsletters and the school website are examined in this comprehensive course which promises to aid you in meeting the ever-changing needs of today's demanding families.
Course Content
- Your school from a public perspective
- Parents and students as consumers
- Identifying your competition
- Proven strategies for writing, design and photography
- The roles of parents, students, alumni and teachers in marketing
- Scheduling, planning and promoting open days
Contact the Inhouse Coordinator, Creative Education, 020 8680 4077, Email: inhouse@creativeeducation.co.uk and request Karen Routledge as your trainer
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Approaches to Anti-bullying - Creating Whole School Policy and Practice |
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This course looks at how schools can develop policy and strategies to challenge bullying and create a safer school environment. It will define the school’s responsibilities in the context of the Anti-Bullying Charter, and look at the messages from research and successful school practice.
Course Content
- Defining bullying – setting the context
- Incidence and impact of bullying
- Developing and reviewing school policy and practice – a whole school approach
- Strategies to support both the bullied and bullies
- Working with parents
- Addressing the issue of bullying through the PSHE curriculum
Contact the Inhouse Coordinator, Creative Education, 020 8680 4077, Email: inhouse@creativeeducation.co.uk and request Karen Routledge as your trainer
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Practical Steps to Reducing Truancy and Absenteeism |
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Truancy and absenteeism deprive students of access to learning and the supportive environment of the school. This course analyses common reasons for truancy and absenteeism, and focuses on some practical strategies to bring students back to school and re-engage them with learning.
Course Content
- The Anti-social Behaviour Bill and its impact on truancy
- Incentivising attendance – practical ideas and suggestions
- How peer mediation can help
- Involving and communicating with parents
- Developing a partnership with education welfare officers
Contact the Inhouse Coordinator, Creative Education, 020 8680 4077, Email: inhouse@creativeeducation.co.uk and request Karen Routledge as your trainer
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Money Matters: Enabling Students to Achieve Economic Well-being |
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Managing finances is an important life skill. It is essential that schools play their part in helping young people to consider their financial literacy. It is part of the Every Child Matters agenda with economic well-being featuring very strongly in the latest PSHE programmes of study. This course will show you how to devise exciting activities that will engage students, in this area. It will look at formulating a cross-curricular approach in schools.
Course Content
- Lesson planning and schemes of work ideas
- Developing active teaching for personal finance
- Money matters and citizenship: from personal issues to the broader community
- Cross-curricular approaches
Contact the Inhouse Coordinator, Creative Education, 020 8680 4077, Email: inhouse@creativeeducation.co.uk and request Karen Routledge as your trainer
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Behaviour Management: Positive Strategies for Non-classroom-based Support Staff |
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The aim of this course is to provide practical advice for support staff in schools and colleges, enabling participants to deal more effectively with disruptive student behaviour. This course is suitable for associate and support staff working in areas other than the classroom.
Course Content
- How to help support staff in schools and colleges to take an active role in creating a positive climate in which all students develop a sense of self-worth
- Strategies for dealing with disruptive young people
- Ways of reducing stressful situations for support and associate staff
Contact the Inhouse Coordinator, Creative Education, 020 8680 4077, Email: inhouse@creativeeducation.co.uk and request Karen Routledge as your trainer
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Behaviour Manage
ment: Positive Strategies for In-class Support Staff |
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The aim of this course is to provide practical advice for support staff in schools and colleges enabling participants to deal more effectively with disruptive student behaviour. This course is particularly suitable for associate staff who support students in class.
Course Content
- How to help support staff in schools and colleges take an active role in creating a positive climate in which all students develop a sense of self-worth
- Strategies for dealing with disruptive young people
- Ways of reducing stressful situations for support and associate staff
- Methods to enable more effective inclusion to be successful
Contact the Inhouse Coordinator, Creative Education, 020 8680 4077, Email: inhouse@creativeeducation.co.uk and request Karen Routledge as your trainer
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Going the Extra mile - Customer Service Skills for Office Staff |
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Going the extra mile and providing excellent customer service to parents, staff and students enhances motivation, increases productivity and contributes towards a more positive working environment. Using practical strategies, this course will give you the tools you need to provide excellent customer service, and to pass on this good practice to the whole school office team.
Course Content
- Defining excellent customer service – sharing good practice
- Learning communication skills – face-to-face and on the telephone
- Developing listening and questioning skills
- Handling difficult parents, students and colleagues
- Creating an action plan for delivering excellent customer service
Contact the Inhouse Coordinator, Creative Education, 020 8680 4077, Email: inhouse@creativeeducation.co.uk and request Karen Routledge as your trainer
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Motivating the School Office Team |
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Developing a happy and healthy working team is key to the success of the school or college office. During this practical one-day course, key strategies for developing an excellent school office team will be explored. Close attention will be paid to techniques for encouraging positive and proactive working relationships. The role of a workable organisational structure in maintaining motivation and enthusiasm will be explored.
Course Content
- Developing a positive team atmosphere
- Dealing with dissenters
- Maintaining motivation over time
- Introducing new members to the team
- Ensuring that the school office team works as an integral part of the whole-school team
Contact the Inhouse Coordinator, Creative Education, 020 8680 4077, Email: inhouse@creativeeducation.co.uk and request Karen Routledge as your trainer
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Advanced Communication Skills for Non-teaching Support Staff |
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Face-to-face, telephone, electronic and written communications will be explored in this one-day course which is designed to aid support staff in developing an efficient and effective approach to day-to-day communication. As well as examining best practice, delegates will be encouraged to draw on their own positive and negative experiences of communication in order to create a personal action plan for use on their return to school or college.
Course Content
- Communication examined – what is effective communication?
- Face-to-face and on the telephone – the importance of active listening
- Electronic communication – effective use of email and email-etiquette
- Written communication – the essential rules for effective writing
- Communication failure – rescuing difficult situations
Contact the Inhouse Coordinator, Creative Education, 020 8680 4077, Email: inhouse@creativeeducation.co.uk and request Karen Routledge as your trainer
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Time Management for Support Staff: Dealing with Competing Demands |
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Without effective time management, it can often feel as if there are not enough hours in the day, and even the simplest of tasks can seem beyond control. By exploring practical ideas and strategies for time management and prioritisation of tasks, this course will offer support staff the opportunity to reinvent the way they work, thereby enabling a more efficient and less stressful working pattern to be achieved on their return to school or college.
Course Content
- Self-analysis – current strengths and weaknesses
- Defining achievable targets: both short and long term
- Gaining control of your workload by planning and prioritising tasks
- Practical strategies for dealing with common time wasters
- Action plan – implementing new skills and knowledge back at school/college
Contact the Inhouse Coordinator, Creative Education, 020 8680 4077, Email: inhouse@creativeeducation.co.uk and request Karen Routledge as your trainer
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Practical Strategies for Safe Recruitment and Safeguarding Children |
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The responsibilities of your school in relation to safeguarding children through best recruitment practice are fully outlined, explained and their practical application explored in this course. Child protection, safeguarding and promoting the welfare of children are considered in the light of every stage of the staff recruitment process.
Course Content
- An overview of Dcsf guidance
- Developing appropriate job descriptions and person specifications
- Analysing candidate information and using character references
- Using face-to-face interviews to best effect
- Verifying the identity, qualifications and employment history of successful applicants
- Mandatory checks of List 99, the Protection of Children Act List and enhanced CRB disclosure
- Strategies for sharing and applying information learned at the course when back at school
Contact the Inhouse Coordinator, Creative Education, 020 8680 4077, Email: inhouse@creativeeducation.co.uk and request Karen Routledge as your trainer
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Quality Assurance for Vocational Courses |
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Ensuring high-quality vocational provision supports recruitment and encourages staff retention, motivation, development and achievement. Vocational coordinators – or senior managers with this responsibility – will benefit from this course which outlines practical methods for building quality assurance into your school's new or existing strategy for vocational provision.
Course Content
- Quality assurance and vocational qualifications
- Unpicking assessment, standardisation, moderation and internal verification
- Working with external providers
- Building an internal quality assurance framework
Contact the Inhouse Coordinator, Creative Education, 020 8680 4077, Email: inhouse@creativeeducation.co.uk and request Karen Routledge as your trainer
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Working with the Extended School |
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The move to extended schools offers the possibility of providing for the needs of students and parents with the support of external agencies. This course provides the context for extended schooling, looks at the spectrum of provision that is expected in the ‘core offering', explores the range of external support agencies that are expecting to get involved and the ways in which extended schooling is likely to change the way teachers will be required to work.
Course Content
- Every Child Matters and the extended school spectrum
- Children's Trusts and local delivery
- Children and young people’s strategic partnership working
- Out of school hours learning
- Multi-agency working
- Cross-phase partnerships
- Remodelling the workforce and building capacity
Contact the Inhouse Coordinator, Creative Education, 020 8680 4077, Email: inhouse@creativeeducation.co.uk and request Karen Routledge as your trainer
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Understanding how Children Learn: A Guide for Teaching Assistants |
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In order to maximise motivation, progress and achievement in the classroom, it is important to understand the different ways in which students learn and adapt teaching styles and materials accordingly. This course provides an overview of the ways in which children learn and offers practical strategies for adapting your teaching style according to each student’s needs.
Course Content
- How children learn
- Understanding the learning style of individual students
- Practical strategies to support learning
- Identifying and motivating the disaffected learner
- Working with children with special needs
Contact the Inhouse Coordinator, Creative Education, 020 8680 4077, Email: inhouse@creativeeducation.co.uk and request Karen Routledge as your trainer
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Presentation Skills Workshop |
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This practical course will give you the confidence and techniques to make focused, fluent and effective presentations. Practical strategies are considered for each step in the process from initial planning to dealing with questions and conflict. The key skills are the same - whether presenting to students, staff, parents or governors - so this course will prove useful for any staff member hoping to build on their presentation skills.
Course Content
- What is an effective presentation? What can be achieved?
- Techniques for planning and preparation
- Using positive body language to reinforce your message
- Choosing and using visual aids – not visual distractions
- Interacting with your audience, handling questions and conflicts
- Speaking confidently and controlling any nervousness
- Strategies for dealing with very large or small audiences
Contact the Inhouse Coordinator, Creative Education, 020 8680 4077, Email: inhouse@creativeeducation.co.uk and request Karen Routledge as your trainer
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Strategies for Success for First-time Managers |
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The shift from managed to manager is a time of great change. New skills must be learned quickly and applied. Changing relationships will need to be managed and a newly-increased workload will need to be handled effectively. This course offers both teaching and non-teaching staff an overview of